A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
In this Privacy Statement, personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion (source: Privacy Act 1988).
Collection of information
Sanarte will only collect personal information to use it when it is necessary for its activities. Personal information will be collected by lawful and fair means and not in an unreasonably intrusive way. The types of personal information collected include your name, address, email address, phone number, mailing and/or billing addresses and credit/debit card information for the purpose of fulfilling orders.
Information will be collected about an individual from the individual in question. When this is not the case, reasonable steps will be taken to ensure the individual has been made aware of the matters listed above.
Use of information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to improve the design of our website and products and to share with our consultants and advertisers. This information is only for statistical purposes and does not track individual users use other than as needed to ensure the security of the site. For example, we may tell an advertiser that certain number of individuals visited a particular area on our website. Or, for example, we might share non-identifying and aggregate information with a service that will help us improve our website.
Disclosure of information
We will not sell or rent your personal information to any third party. From time to time, however, unless we have stated otherwise, we may provide certain information to selected business partners in order to effectively provide the product or service requested. In addition, we may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, handle order processing or perform other services for us. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Sanarte Pty Ltd.
Please note that in certain instances, it may be necessary for us to disclose your personal information to government officials or otherwise as required by our legal obligations.
Sanarte will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. Sanarte will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed under National Privacy Principal 2.
Wherever it is lawful and practicable, individuals have the option of not identifying themselves when entering transactions with an organisation.
Web Site Traffic
We may track domain names, IP addresses, e-mail addresses and browser types from people who visit our Website, but this information is not correlated with any personal information.
If you would like to access, correct, amend or delete any personal information we have about you or register a complaint, please contact us by email at: [email protected]
We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.